TELEVISION AND RADIO:
- WBZ-TV, WBZ-TV, Keller @ Large: How To Avoid Sexual Harassment At Work
- WBZ-TV, “Keeping the Peace at Holiday Dinners”
- FOX-25 TV, “Holiday Etiquette Advice”
- WBZ-TV, “Keller @ Large: Time To Get Nicer?”
- NECN, “Tipping Etiquette 101″
- NECN, “Using the Right Fork”
- WCVB TV Chronicle, “Reasons And Remedies for Rudeness”
- WGBH, “JetBlue flight attendant: hero or criminal”
- DWCVB TV, “Germs”
- FOX-25 TV, “Etiquette”
- CNN FM, Tipping at the Holidays “Re-Gifting”
- WGBH TV, “Tipping at the Holidays”
- WTVN Radio, “Business Holiday Party Etiquette”
- CNN TV, “Business Etiquette at the Holidays”
- WOGL Radio, “Office Party Etiquette”
- NECN TV, “TV Diner with Billy Costa”
- WMUZ Detroit, Michigan, “Business Etiquette”
- 96.9 FM, “with Laura Raposa”
- WSMN AM 1590, “Etiquette Today”
- 550 The Buzz, “The Art of the Handshake”
- WCVB-TV, Chronicle, “Millennium Manners”
- National Public Radio-Boston, WBUR, “Here and Now”
- National Public Radio-Washington, ”Morning Edition”
- WBZ-TV, “Phone Rage”
- WHDH-TV, “What to Buy the Boss”
- WCVB-TV, Chronicle, “Pet Peeves”
- NPR-Boston, WBUR, “Morning Edition”
PRINT:
- The Official Blog of Connecticut Forum, “The Gift of Listening”
- The Harbus (Harvard Business School), “Surviving the Business Dinner”
- The Boston Globe,“The Unwritten Rule of Regifting: Don’t Ask, Don’t Tell”
- The Boston Globe,“The Grace Period Has Ended”
- The Enterprise, Brockton, “Missed Manners”
- The Wall Street Journal, “A Rude Awakening”
- The Boston Globe, Feature Story: Emerging Business, “Miss Manners on Wall Street”
- The Lowell Sun, “Manners are her business”
- Yahoo! Answers, “Tipping at the Holidays”
- Boston Magazine, Dining Al Fresco
- Arkansas Democrat Gazzette, “Tipping at the Holidays”
- Business and Legal Reports, “Holiday Gift-Giving”
- The Boston Herald, Business Gift-giving at the Holidays
- The Boston Herald, Office Party Etiquette
- WLVI TV, Tipping at the Holidays
- Elegant Wedding/Boston Magazine, Groomsmen Duties
- Woman’s Day Magazine, “Holiday Etiquette”
- The Boston Herald, “Tipping at the Holidays”
- The Blade, Toledo, Ohio, “Hello there! Simply said is sufficient”
- The Times-Union, Jacksonville, FL, “Office Merriment”
- Christian Science Monitor, “Where manners meet pigtails and freckles”
- The Times-Union, Jacksonville, Florida, “Brush up on your etiquette around the boss to avoid mishaps”
- The Times-Union, Jacksonville, Florida, “When it comes to lunch, follow the leader”
- The Times-Union, Jacksonville, Florida, “Don’t be too competitive on the links”
- San Jose Mercury News, “Manners of Speaking: Personal Technology Boom Finds Many Fretting over Etiquette”
- The Boston Sunday Globe, Society: “Polite Company”
- The Boston Globe, “Touchy Topic: What to do when a handshake isn’t enough?”
- Reuters, “Good manners in cyberspace? Tiffany thinks so”
- The Meeting Professional, “International Protocol: Extending the Comfort Zone”
- The Wall Street Journal Interactive Edition, “Business Fare”
- Entrepreneur Magazine/Business Start-Ups, “Missed Manners”
- Providence College Spectrum Digest, “Good Manners are Good Business,”
- Taunton Daily Gazette, County Kids, “Write Right”
- Taunton Daily Gazette, County Kids, “The Gift of Gab”
- The Patriot Ledger, “Minding Their P’s & Q’s”
- Reading Daily Times, Photograph: After School Enrichment Program
- The Brockton Enterprise, “Early Lessons in Manners”
- Booming Magazine, “Tea Houses of November”
- The Patriot Ledger, Photograph: Children’s Museum of Easton
- Boston Herald, “American Olympic Visitors Learn to Bow to Local Customs”
- Taunton Daily Gazette, “Pardon Me, But Manners Still Matter”